Contact
Reach a person, fast.
A human answers, day or night, usually in under two minutes. Choose the channel that fits.
Lost or stolen card
Freeze it yourself in the app in one tap, or call us to block and reissue immediately.
Report a card →Report fraud
See a charge you do not recognise? Contact us right away — we will freeze the card and open a dispute.
Report fraud →Secure message
Signed-in customers can message us securely from Support. It is tied to your session and encrypted.
Sign in to message →Write to us
Halden Bank, N.A.
1 Sansome Street, San Francisco, CA 94104, USA
Banking details
- Routing number (ACH & wire): 121000358
- SWIFT / BIC (international): HALDUS33XXX
Halden will never ask for your password or a one-time code by phone, text or email. If someone does, it is not us — hang up and call the number on the back of your card. See Security.